Regional General Manager

Company: Jones Lang LaSalle Incorporated
Location: New York
Posted on: May 12, 2025

Job Description:

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Regional General Manager to oversee Metro NYC Integrated Facilities Management operation and day-to-day business.Some of your day:

• Proactively manage all assigned regional facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction.
• Manage all assigned facilities to achieve the highest level of KPI performance targets.
• Evaluate all assigned facilities based on the established grading. As part of this program, evaluate the mechanical equipment, building shell, interior finishes, energy effectiveness, etc, and develop recommendations for improvements.
• Develop and manage assigned regional facility operating budgets for the assigned portfolio, proactively track variance, and manage within target.
• Participate in the development of the 5-Year Capital Improvement Plan for the site(s).
• Achieve cost savings through maximizing the utilization of suppliers, preferred vendors/contractors, and identifying additional efficiency opportunities, consistent with client goals.
• Represent the client's real estate organization at the site level, developing and fostering regional client relationships as appropriate.
• Develop and maintain a high-performing team, including hiring, talent and succession planning, manager and individual development planning.
• Ensure compliance with client portfolio-wide initiatives and required local, state, and federal laws and regulations, JLL audit and compliance requirements.
• Implement regional leadership within your assigned portfolio to ensure all relevant standard operating procedures are instituted and executed by your team.
• Regularly attend and/or participate in training opportunities to maintain high technical, administrative, and managerial competency levels.
• Develop best practices and innovations to implement on account and share with JLL.
• Accountable for the accuracy and timely updates to all systems data utilized for the account process, procedures, and metrics supporting IFM.Who should apply:Required .
  • 7+ years of facility management experience with a corporate or third-party service provider.
  • Strong supervisory skills with the ability to coach, mentor, and train.
  • Business acumen, including financial planning and analysis. Must be able to manage within budget and time constraints.
  • Computer proficiency with Excel, Word, Outlook, and Computerized Maintenance Management Systems (CMMS).
  • Excellent interpersonal, communication, negotiation, and presentation ability.Preferred
    • CFM, CPM, RPA, or CSM designation
    • Experience managing multiple facilities within the financial segmentPay: $190,000-210,000 with a 20% targeted bonus of the annual salary.Schedule: Monday-Friday day shift with on-call required 24/7 for emergency response.Estimated total compensation for this position:190,000.00 - 210,000.00 USD per yearJLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Regional General Manager to oversee Metro NYC Integrated Facilities Management operation and day-to-day business.Some of your day:
      • Proactively manage all assigned regional facility services in accordance with JLL account and client standard processes and procedures, ensuring superior customer satisfaction.
      • Manage all assigned facilities to achieve the highest level of KPI performance targets.
      • Evaluate all assigned facilities based on the established grading. As part of this program, evaluate the mechanical equipment, building shell, interior finishes, energy effectiveness, etc, and develop recommendations for improvements.
      • Develop and manage assigned regional facility operating budgets for the assigned portfolio, proactively track variance, and manage within target.
      • Participate in the development of the 5-Year Capital Improvement Plan for the site(s).
      • Achieve cost savings through maximizing the utilization of suppliers, preferred vendors/contractors, and identifying additional efficiency opportunities, consistent with client goals.
      • Represent the client's real estate organization at the site level, developing and fostering regional client relationships as appropriate.
      • Develop and maintain a high-performing team, including hiring, talent and succession planning, manager and individual development planning.
      • Ensure compliance with client portfolio-wide initiatives and required local, state, and federal laws and regulations, JLL audit and compliance requirements.
      • Implement regional leadership within your assigned portfolio to ensure all relevant standard operating procedures are instituted and executed by your team.
      • Regularly attend and/or participate in training opportunities to maintain high technical, administrative, and managerial competency levels.
      • Develop best practices and innovations to implement on account and share with JLL.
      • Accountable for the accuracy and timely updates to all systems data utilized for the account process, procedures, and metrics supporting IFM.Who should apply:Required .
        • 7+ years of facility management experience with a corporate or third-party service provider.
        • Strong supervisory skills with the ability to coach, mentor, and train.
        • Business acumen, including financial planning and analysis. Must be able to manage within budget and time constraints.
        • Computer proficiency with Excel, Word, Outlook, and Computerized Maintenance Management Systems (CMMS).
        • Excellent interpersonal, communication, negotiation, and presentation ability.Preferred
          • Bachelor's degree
          • CFM, CPM, RPA, or CSM designation
          • Experience managing multiple facilities within the financial segmentPay: $190,000-210,000 with a 20% targeted bonus of the annual salary.Schedule: Monday-Friday day shift with on-call required 24/7 for emergency response.Estimated total compensation for this position:190,000.00 - 210,000.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .Location:On-site -Brooklyn, NY, JERSEY CITY, NJIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
            Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
            • 401(k) plan with matching company contributions
            • Comprehensive Medical, Dental & Vision Care
            • Paid parental leave at 100% of salary
            • Paid Time Off and Company HolidaysJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.California Residents onlyIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Accepting applications on an ongoing basis until candidate identified.Activate your Personal JLL Job AlertsActivate your Personal Job Alerts now and receive opportunities as soon as they are advertised.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each ofusunique. We help ourpeople thrive, grow meaningful careersand find a place where they belong.Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visitjll.com .
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Keywords: Jones Lang LaSalle Incorporated, West Haven , Regional General Manager, Accounting, Auditing , New York, Connecticut