Senior Director Consumer Operations
Company: VirtualVocations
Location: Flushing
Posted on: May 18, 2024
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Job Description:
A company is looking for a Senior Director, Consumer Business
Operations.
Key Responsibilities:
Develop and execute a comprehensive sales operations program
Build, mentor, and lead high-performing sales and customer success
teams
Define, document, and refine sales and customer success processes
for efficiency and effectiveness
Required Qualifications:
Bachelor's degree required, Master's degree or MBA preferred
10+ years of experience in sales/revenue operations leadership
Strong understanding of call routing, optimization, and quality
control in a sales-focused call center
Experience leading analytical projects and guiding decision-making
based on data analysis
Scalability-minded with a drive for continuous improvement
Keywords: VirtualVocations, West Haven , Senior Director Consumer Operations, Executive , Flushing, Connecticut
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