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Dental Receptionist

Company: Prospect Dental PC
Location: West Haven
Posted on: November 26, 2022

Job Description:

Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Handle heavy phone volume Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Follow up on patients with unscheduled treatment needed Treatment planning (understanding benefits, deductibles, able to manual calculate copays, and effectively present treatment to a patient) Capabilities/Skills: 2 years of experience working in a dental office Knowledge of insurance plans (HMO/PPO) Experience answering telephones with a fantastic and helpful attitude Must have exceptional customer service skills High School degree or equivalent is required Basic computer skills and knowledge is required Dental software experience is preferredJob Type: Full-timePay: $16.00 - $19.00 per hourBenefits: Paid time offSchedule: Monday to FridayCOVID-19 considerations:We follow all CDC, OSHA, CT DPH rules regarding COVID 19. PPE is available to all employees and physical barriers are present for the entire receptionist station.Education: High school or equivalent (Preferred)Experience: Customer service: 1 year (Preferred) Dental office: 1 year (Required) Computer skills: 1 year (Preferred)Work Location: One location

Keywords: Prospect Dental PC, West Haven , Dental Receptionist, Healthcare , West Haven, Connecticut

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