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Field Service Technician II

Company: Toshiba America Business Solutions
Location: Melville
Posted on: November 19, 2023

Job Description:

Description Field Service Technician II

  • Hourly range $23.50-$25.50

    Imagine traversing the Melville, NY region and being the hero in every office you step into. Multiple times a day you will be the answer to your clients. This will involve bringing innovative, game-changing solutions for our client's print management needs.
    As the Field Service Technician, you will be instrumental in delivering these solutions through maintaining, servicing, and repairing office equipment (black and white, color, and multifunctional devices, and more) at customer locations throughout the territory.
    You will also gain valuable insight into different business units, developing your skills and advancing your career in the process.
    Explore the Learn More section below to learn more about employment Toshiba America Business Solutions.

    What you'll be doing

    • Providing maintenance, service, repairs, and training efficiently and effectively
    • Diagnosing equipment issues and carrying out installations and upgrades
    • Making modifications, removing old units, and retrofitting existing hardware
    • Completing field calls according to priority while practicing good time management
    • Continuously enhancing your technical skills for field assignments
    • Rebuilding components at the shop


      • High School Diploma or GED
      • 3 years or more of expertise in repairing, servicing, and installing office equipment, including copiers, printers, Photo ID and ID Badge systems, or fingerprint scanners
      • Intermediate computer skills and good electro-mechanical skills
      • Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
      • A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business.


        • Group health coverage (medical, dental, & vision)
        • Employee Assistance Programs
        • Pre-tax spending accounts
        • 401(k) plan
        • Pet Insurance
        • Company provided life insurance
        • Employee discounts
        • Generous paid holiday schedule paid vacation & sick/personal business/volunteer days

          Learn More
          The content below is exclusively available on our careers site job description:
          Join Our Talent Community
          Glassdoor Reviews
          Commitment to Sustainability
          News Archive
          Solutions & Services

          • Professional Services
          • Print Management
          • Cloud Solutions

            Office Products
            eBRIDGE Global Print

            • 2023 Stevie Award Winner

              Toshiba Office Collection Virtual Demonstration (YouTube)
              Client Testimonials (YouTube Playlist)

              Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.
              We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation.Request@tabs.toshiba.com to request an accommodation.
              Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

              The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Toshiba America Business Solutions, West Haven , Field Service Technician II, IT / Software / Systems , Melville, Connecticut

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