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Medical Support Assistant

Company: Veterans Affairs, Veterans Health Administration
Location: West Haven
Posted on: June 5, 2021

Job Description:

The purpose of this position is to serve as an Medical Support Assistant (MSA), for Outpatient Clinical Support at a Medical Center in VISN 1, VA England Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to the Sections. [ "Some duties may include: Collects and updates insurance information from Veterans, family members and other eligible patients. Prepares correspondence and memos as needed Prepares correspondence and memos as needed. c. Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes. Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable. Promotes Veteran registration for and utilization of MyHealthyVet (MHV) Stocks basic office supplies for the clinical area. Enters Veterans seeking emergent/urgent care, scheduling appointments accurately Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits. Incumbent updates all patient demographics. Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient. Assures that all appropriate VA forms are used correctly, and regulations followed Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations. Work Schedule: Monday - Friday 08:00 am - 4:00 pm\nFinancial Disclosure Report: Not required" ]

Keywords: Veterans Affairs, Veterans Health Administration, West Haven , Medical Support Assistant, Other , West Haven, Connecticut

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