FT Customer Support Specialist (Work From Home)
Company: Benetech
Location: West Haven
Posted on: January 25, 2023
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Job Description:
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $33
per hour - As a Customer Support Specialist you'll: Provide service
and support to internal and external customers via phone and email,
managing and documenting member interactions using Salesforce;
Support global Bookshare members with varying technical skill
levels with a broad range of technical and membership support
requests; Assist educators with account management and technical
support requests as they help students access and use Bookshare;
Analyze existing accounts, check for errors, anomalies, and
otherwise monitor the overall data integrity of membership
databases...Hiring Fast > >
Keywords: Benetech, West Haven , FT Customer Support Specialist (Work From Home), Other , West Haven, Connecticut
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