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IT Help Desk Technician

Company: The Lighting Quotient
Location: West Haven
Posted on: September 16, 2022

Job Description:

* Help desk support for Windows-based servers, PC workstations, thin clients, and network printers* Monitor daily & weekly backup jobs using Arcserve UDP backup software* Install the software, software updates, and Windows updates on network servers and PC workstations* Repair and perform hardware upgrades on network servers, PC workstations, and network printers* Virus/Malware removal* PC imaging and deployment using Acronis* Network administrator tasks; Create new user accounts and email accounts, and grant specific permissions to users and groups* Provide technical support to a small group of remote users* iPhone, iPad, Android, and Windows Mobile support*Technical skills: ** Windows Server 2016 & 2012 active directory and Windows 10 & 7 Professional* Windows PC & thin client configuration, installation, and support* MS Exchange 2010, Trend Micro Antivirus, Arcserve UDP backup software, and MS Windows Server Update Services (WSUS)* TCP/IP and wireless networking* Knowledge of Microsoft Hyper-V, SQL Server 20016, and Visual Studio 2016, a plus.*Requirements*:* AS degree in Computer Science or applicable Microsoft Certification* one year experience* Excellent interpersonal skills* Reliable and able to manage multiple projects* Willingness to learn new technologiesJob Type: Full-timePay: $20.00 - $25.00 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Health savings account* Life insurance* Paid time off* Retirement plan* Vision insuranceSchedule:* 8 hour shiftAbility to commute/relocate:* West Haven, CT 06516: Reliably commute or planning to relocate before starting work (Required)Experience:* Help desk: 1 year (Preferred)* Windows: 1 year (Preferred)Work Location: One location

Keywords: The Lighting Quotient, West Haven , IT Help Desk Technician, Professions , West Haven, Connecticut

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